It should be no surprise that formats for the dissemination of new media content and experiences change rapidly. Perpetually fighting for relevance in the day-to-day digital life of the populace, these formats are constantly evolving, as new ideas emerge and claim a seat at the table.
Smart Phone Apps
Companies like Nokia, RIM and Apple have developed marketplaces for the sale and exchange of applications designed to run on “smart phones” like the Blackberry and iPhone. These apps can be anything that takes advantage of phone’s built in features — the touch screen, the web connection, the gyroscope, the geotracking, the music, the video, etc. From games, to comics, to rudimentary social networking, and complex proprietary applications.
Twitter
Twitter is a free “micro-blogging” service that enables its users to send and read each others’ short updates, known as “tweets”. Tweets are text-based posts of up to 140 characters, displayed on the author’s profile page and delivered to other users — known as followers — who have subscribed to them.
An example of a Twitter campaign:
In April of 2009, actor Ashton Kutcher challenged CNN to a “Twitter race” to a million followers. CNN accepted the challenge (via Larry King on YouTube) and both parties set out to claim the largest following possible.
What is interesting about this unexpected use of Twitter was the publicity it garnered for both parties — at the time, no user had a million followers on Twitter and this competition resulted in a tremendous boost in popularity for Ashton and CNN — for free.
Rather than simply “tweeting” to fans and waiting for word of mouth to raise their fan numbers, this modest competition (publicized through free channels online like Youtube and Facebook) did what thousands of advertising dollars would be hard-pressed to accomplish and in just a few short weeks.
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Facebook
Facebook is a free-access social networking website. With more than 200 million active users worldwide, it has easily supplanted MySpace as the principal social networking hub.
What is most significant about Facebook is the way in which people use it — users sign up under their real names, share their real thoughts and day to day experiences, and connect with their real life friends and relatives. More than a way to meet new people, it is a method of organizing the people already in one’s life. Recently Facebook has allowed for companies, products, groups, organizations and events to create their own profiles, which users may choose to “friend”.
Facebook also provides a developer platform that allows third parties to develop their own applications that will run within the Facebook framework. Successful and popular Facebook Applications include:
- Flixter, a movie rating and discussion community
- iLike Music, a concert tracking, music referral and discussion application
- My Heroes Ability, an online game to discover and develop your super ability.
MySpace / BeBo / Nexopia
While Facebook is the undisputed winner in the social network wars, there are many other social networks that remain significant today. Most of these cater to a somewhat more specific demographic than Facebook — for example, BeBo is very popular in the UK, Nexopia has a larger audience of young teenagers, and MySpace is still the undisputed champion when it comes to music fans. Each of these social networks, and their members, can be tapped in different ways to aid in your property’s new media goals.
Custom Social Networks
For complete control over the experience and engagement with fans, many properties are developing their own custom social networks. Different from a “postcard site”, custom social networks provide longer fan retention and better community engagement. Appropriate for a TV series or a serialized property where slowly building and retaining an online audience over time is more desirous than just a “fast and wide” blitz.*
Postcard Websites
A postcard website contains additional information and resources on a TV show or film but without deep audience interaction functionality. A postcard site will often provide some or all of the following content for fans:
- - ringtones
- - wallpapers
- - fan site kits (banners, logos, headers, copy, etc)
- - trailers
- - plot synopsis/information
- - related links and resources
Postcard sites are often used as a “fast and dirty” way of planting a flag in the digital landscape, collecting fan addresses, and providing a bridge to other deeper experiences as they are developed.
Any or all of these platforms can form part of your property’s digital universe. Your strategist will help you decide which to employ and how best to use them to achieve the specific end you require to reach your property’s digital goals.